General Terms and conditions of Sale


You are using the ticket booking service for the 2018 World Congress on Justice for Children (hereinafter the Congress). The following terms and conditions apply to the booking service of the website (hereinafter the Congress website), which are those of the Terre des hommes Foundation – Helping Children Worldwide (Avenue de Montchoisi, 15 – CH1006 Lausanne).

The Terre des hommes Foundation acts as a representative of a consortium of the International Association of Juvenile and Family Judges and Magistrates (IAYFJM), Terre des hommes Foundation and Penal Reform International (PRI) , with the International Network for the Rights of the Child (CRIN), Defense for Children International (DCI), the Judicial Training Institute of Belgium (IGO-IFJ) and the Information for All Program (IFAP) of UNESCO.

These reservations concern the World Congress on Justice for Children, which will take place from 28 to 30 May 2018 in Paris – UNESCO House.


  • The price paid by the participants constitutes a voluntary participation to the costs of organizing the Congress. Prices are quoted in euros all taxes included. The price indicated at the time of order is the total price paid by the participant(s).
  • Except contractual agreement between organizers and certain institutions, the price of the voluntary participation is 300 € from 01/01/2018 to 26/02/2018, 350 € from 27/02/2018 to 02.05.2018, then 400 € from 02.05.2018 to 25.05.2018. Registrations from 25.05.2018 midnight will be on waiting list.
  • Students who are able to justify their enrollment in a university or higher education institution whose teaching is related to the main theme of the Congress, receive a 50% discount. Validation of entries is done on presentation of a scanned copy of the registration or a valid student card.
  • All orders are payable in euros, by credit card or bank transfer.
  • The number of places being limited, the organizers reserve the possibility to close the registrations at any time and without notice.
  • At the time of the controls when you enter the place of the Event, a valid photo ID may be required and must correspond to the name on the ticket if it is nominative.


  • Securing payments

The Congress website is subject to a security system. Payments are made according to a secure encryption mode generally accepted for this type of order.

  • Personal data
    • The participants information and data who register on the Congress website are necessary for the management of your order and our communications on the Congress. They are stored in a database (MailChimp) managed exclusively by the Terre des hommes Foundation.
      It allows to send your tickets electronically, and possibly to contact you, as far as possible, in case of cancellation or modification of date, time or place of the Congress.
    • Terre des hommes Foundation undertakes not to divulge or market any information about you.
      In accordance with Articles 8 and 9 of the Federal Data Protection Act of 19 June 1992, we inform you that the data concerning you are used by our internal services. You have the right to access, rectify and oppose regarding the data on you.
      To access your personal data registered by the Terre des hommes Foundation, all you need to do is send us an electronic or postal mail, indicating your full name, address, e-mail address and if possible your customer reference:

E-mail: (before 25.05.2018) and next
Address: Terre des hommes Foundation – Helping Children Worldwide, Avenue de Montchoisi 15 – CH1006 Lausanne, Switzerland.


When you click on the “Order” button at the end of the ordering process, on the “Registration” page, and you check the box “I accept the general conditions of sale” you declare to accept the entirety of the present General Conditions fully and without reservation. Unless stated otherwise , the data are recorded by the Terre des hommes Foundation – Helping Children Worldwide.


  • The delay to obtain your entry is related to the method of payment.
    • Payments made by credit card are validated in real time and the admissions are validated within 7 working days after receipt of payment.
    • For any payment by credit card, the credit card is debited when the transaction is finally confirmed. The debit of the bank card is independent of the effective validation of the admissions.
  • Payments made by bank transfer are validated upon receipt of payment on the bank account of the Terre des hommes Foundation. Admissions are then validated within 7 working days of receipt of payment.
  • Proof of payment and tickets are sent to the email address provided by the participant who registers his personal data at the time of order. The Terre des hommes Foundation cannot be held responsible in case of a misdirection of the email to the participant or whatever the cause. In case of doubt, it is up to the participant to contact the Congress organizers at
  • Participants must print their entries themselves in order to access the Congress.
    • To be valid, your entry must be printed in portrait mode, on a blank white A4 sheet. Each place bought corresponds to an entry.
    • Security: Our printable home entries have a unique barcode. The validity of the entries is checked and recorded at the entrance using barcode readers. It is impossible to be admitted to the entrance several times with the same entry. Reproduction of entries is prohibited and will not give you any benefit. Only the first person to present the entry will be allowed to attend the event. She is presumed to be the legitimate bearer of the entrance. This is why it is forbidden to reproduce, duplicate or counterfeit the entry in any way, or never let anyone else do so either. Keep your entry in a safe place.
    • The organizer can refuse entry to the event when several impressions, reproductions, copies or imitations of a printable home ticket are in circulation and access to the event has already been granted to the holder of the event with this impression, reproduction, copy or imitation of a corresponding printable home ticket. The organizer is not obliged to verify the identity of the person presenting the printable home ticket in order to verify that it is indeed the buyer the entry, nor to verify the authenticity of the printable home entry to the extent that imitation or copy cannot be unmistakably identified as such at the entrance control. If the holder of a printable home entry is rejected for this reason during an access control, there is no reimbursement right.
    • Terre des hommes disclaims all liability: for any irregularities that may occur during the ordering, processing or printing of the printable home ticket to the extent that it has not caused them intentionally or as a result of negligence in case of loss, theft or unlawful use of the printable home ticket.



  • An entry to the Congress cannot be refunded even in case of loss or theft, neither returned nor exchanged except in case of cancellation of the Congress. In case of cancellation of the Congress, only the price of the entry will be refunded. This refund will only be in favor of the original purchaser. In any case, no fees of any kind will be refunded or compensated.
    No duplicate tickets can be issued even in case of loss or theft.
  • In case of cancellation, postponement or interruption, the total or partial refund will be subject to the conditions of the event organizer only. Events take place under the sole responsibility of the organizer. The change of program or the non-participation of one or more persons mentioned does not result in a ticket refund. The Terre des hommes Foundation cannot, under any circumstances, be held responsible.
  • Upon the announcement of the cancellation or modification of the date, time or place of the Congress for which you have reserved entries, you agree that the Terre des hommes Foundation, as far as possible, may use the coordinates that you entered during the reservation to keep you informed of the procedure to follow.



For information or questions, our Information Service is available:

Email: (before 25.05.2018) and then

Address: Terre des hommes Foundation – Helping Children Worldwide, Avenue Montchoisi 15 – CH1006 Lausanne, Switzerland.



Each event organizer sets the rules specific to the organization of its event which is fully applicable to the customers. These regulations are communicated to the customers by the organizers.



Ticket sales referred here are subject to Swiss law.
In case of dispute, the Courts of the Canton of Vaud are competent, subject to recourse to the Federal Court.



Each participant agrees that his image may be used and disseminated within the context of this event. All or part of the productions, sound or not, are intended to promote the event. If the participant does not want his image to be used and disseminated, he must inform the organizing team who will act accordingly.